Testimonials
customer center

410.616.2000

rss Google Plus linkedin twitter facebook

Ready to Eliminate IT Stress?


computers

What Our Clients Say

Valued and Dependable Member of our Business Family

I have lost track of how long our firm has worked with Next Level Technology as our IT service provider--they seem to have always been a valued and dependable member of our business family. My colleagues and I have found they are on top of their game always in terms of their knowledge of the latest developments in hardware and software technology. It has been a pleasure doing business with them--more than that, I have come to regard them as friends and partners almost as much as business associates.

 

I recommend NL Tech's services without qualification to any organization seeking efficient and effective technological advice and support services.

Steven Worth
Plexus Consulting Group, LLC

Next Level Technology took the time to understand our needs

When my father started Biomedical Waste Services in the 1980s we had no technical infrastructure. We decided to enter the 21st century and needed professional assistance to bring our computer network up to speed. One of our vendors recommended that I call Next Level Technology. I’m happy that I made that call. Next Level has been instrumental in boosting our company’s efficiency. The deciding factor in choosing Next Level Technology as our computer network support provider was the interest they showed in learning the underpinnings of our business. Before making any recommendations, Scott Adelman, Director of Sales, took the time to carefully research our business. After understanding our specific technical needs, he suggested the best solutions to fulfill them. Next Level Technology implemented strategies that have improved our operations tremendously. If any problem does occur, NLT’s response time is immediate. We are more than satisfied with our choice.

Trey Krell
General Manager, Biomedical Waste Services

We are extremely pleased with NL Tech

My law firm has been working with Scott Adelman and his company, NL Tech for a number of years now. We are extremely pleased with the service he and his company provide. When those instances arise where we are trying to determine what’s best for our firm’s IT needs, we turn to Next Level Technology for immediate, effective handling of the situation. Scott is a hands-on consultant, who has never steered us wrong. We rely on his expertise, personal and professional handling of our IT needs. I highly recommend Next Level Technology to all in need of outstanding IT consulting and services.

Brian Nash
Owner, Nash & Associates, LLC

I highly recommend them to any organization looking for an IT provider

Next Level Technology has been North Point Builders’ IT support provider since June 2005. Throughout these many years, Next Level has delivered excellent, proactive support. When any problem may arise, they take care of the situation promptly and efficiently. Next Level Technology provides me peace of mind when it comes to my IT needs. Their cost-effective, technology solutions allow my company to focus on taking care of our customers and the many other non-technical components of running a business. I highly recommend them to any organization looking for an IT provider.

Kenneth Wingate
President, North Point Builders, Inc.

NLT is quick to resolve and respond

Next Level Technology has been providing technical services for our firm’s IT systems for the past two years. Their proactive approach to system monitoring and maintenance has resulted in timely software updates, reliable file backup processes, lower maintenance costs, and most important, virtually zero down time. If and when an issue arises, they are quick to respond and resolve the problem.

Mark S. Lobel,
CPA, Quinn Lobel & Associates, P.C.

Our network has never been better

We’ve had many network support companies but we see Next Level Technology less, we pay less and our network has never worked better.

Burnet Chalmers
Owner, Milby Company

Next Level Technology is very Knowledgeable, Dedicated and Customer-focused

The Children’s Guild has contracted with Next Level Technology for extensive management and planning services. I have found everyone to be knowledgeable, dedicated and customer-focused. You are the only vendor who hasn’t let us down.

Steve Baldwin
CFO, The Children’s Guild

NLT basically functions as our IT department

We outgrew our prior support company. Because of our growth we needed a larger company equipped with knowledgeable technicians to manage our needs. NLT basically functions as our IT department. They are always accessible and their response time is excellent. We are in the process of engaging NLT to support all aspects of our network services including our server and email. Once this is venture is completed I believe that our streamlined network management will result in more productivity and ultimately more profitability.

Chris Hackmann
Project Manager, NTC Mazucca Contracting

We are impressed with NLT

We weren’t happy with our former computer network support company. Their customer service was lacking as well as their ability to manage the many problems that we were experiencing. We are impressed with NLT’s willingness to help and their proactive approach to managing our computer network services. Their friendly, knowledgeable staff allowed for a seamless transition. Client service is a distinguishing feature of our firm, and we expect it from our vendors. NLT does not disappoint.

Lisa Blanchet
Business Development/President, Chesapeake Geosystems Inc.

NLT is Always Available

I came on board as the CEO of St Agnes Credit Union in the spring of 2013. Before my arrival, St Agnes was working with a managed service company who provided limited support and accessibility. The staff was hesitant to call the previous provider because our contract allowed an allotted monthly usage. Often technical issues were not resolved promptly. I felt this arrangement needed to be addressed immediately. I came from an environment that included an in-house IT department. Next Level Technology’s approach to managing computer network services is to provide an IT Department for us. The staff feels totally comfortable with contacting NLT about minor or major issues. NLT is always available either by phone or email, and the technicians respond immediately and provide a solution in a timely fashion. I’m very pleased with the support they provide, and their readiness to go the extra mile. Needless to say, NLT has helped us run a more efficient operation.

James Whipp
CEO, St Agnes Federal Credit Union

Efficient and quick responding

They bring multiple options to the table for problem solving. They are extremely well versed in current technology trends.

Barbara Farren
Practice Administrator, Urologic Surgery Associates, PA

Next Level Technology has been providing PLDA with IT support and customer service since 2008

They are responsible and responsive; we really enjoy working with their team as well as trust them to keep us up and running as we manage demanding client deadlines. In addition to our business continuity, Next Level Technology provides dependable backup systems management, data security services and 24/7 network monitoring. It’s reassuring to know that our IT needs are in good hands.

Barbara Portnoy
Principal, PLDA, Inc.

Next Level Technology has been North Point Builders’ IT support provider since June 2005

Throughout these many years, Next Level has delivered excellent, proactive support. When any problem may arise, they take care of the situation promptly and efficiently. Next Level Technology provides me peace of mind when it comes to my IT needs. Their cost-effective, technology solutions allow my company to focus on taking care of our customers and the many other non-technical components of running a business. I highly recommend them to any organization looking for an IT provider.

Ken Wingate
President, North Point Builders

Chason, Rosner, Leary & Marshall LLC have been working with Next Level Technology for more than two yeas

I can honestly say that since they have been managing our IT support I can count on one hand the number of times that we’ve experienced any difficulties.  The technicians are committed to providing proactive support which results in less downtime and fewer overall IT issues. We couldn’t be happier with Next Level Technology.

Brenda Schmitt
Administrator, CRLM

The Next Level Technology Way

  • Expert Team of IT Specialists
  • Best IT Tools - optimized
  • Support Process provides outstanding service

Download Our Free Managed IT eBook

free whitepaper image

Learn 10 distinct benefits Maryland Small Businesses gain from taking a managed approach to their IT.

Proudly Serving These Areas

Anne Arundel County: Annapolis, Crofton, Edgewater, Glen Burnie, Highland Beach, Jessup, Linthicum, Odenton, Parole, Pasadena, Severn, Severna Park, and more

Baltimore County: Baltimore City, Catonsville, Cockeysville, Dundalk, Essex, Gwynn Oak, Hunt Valley, Owings Mills, Pikesville, Randallstown, Towson, White Marsh

Carroll County: Eldersburg, Finksburg, Hampstead, Marriottsville, Westminster, and more

Harford County: Bel Air, Edgewood, Havre de Grace, Joppa, and more

Howard County: Clarksville, Columbia, Elkridge, Ellicott City, Hanover, Laurel, Lisbon, and more